FAQs

Where do you ship to?
What does shipping cost?
What is a wholesale order vs a retail order?
The website says “order quantity too large”. What does this mean?
Can I roast macadamias myself?
What Types of recipes can I use macadamias in?
What packaging types do you use?
What is the best way to store macadamias?
How long can I store macadamias?
Are macadamia nuts fattening?
Are macadamias good for me?
How long have you been in business?
Where are macadamias grown?
What type of nut are macadamias?
How are macadamias harvested?
What size & type of packaging do macadamias come in?
Do you wholesale directly?


Where do you ship to?

We ship all over Australia. We do not ship internationally.


What does shipping cost?

As a processor of macadamias, we offer you substantial savings on products compared to buying from a retailer. As we work on slim margins, we do not offer free shipping.

We predominately use Fastway couriers for orders. Depending upon your location and the items you order we may use another courier company or Australia Post to ensure we offer you the best possible price. Our aim is to have all orders shipped to you as quickly as possible and without damage.

Typically shipping costs between $10 and $20 but may be more if you are in a remote location. While you are shopping you will be able to estimate the cost of shipping at any time, but this is only an estimate. The actual cost of shipping won’t be calculated until you check out.

For anyone near our factory in Northern NSW we also offer a pick-up option. Just check the pick-up option when checking out. We will email you once your order is ready for collection.

Typically shipping times are as follows:

  • Sydney   – 1-2 days
  • Brisbane (including the Gold Coast and Sunshine Coast) – 1 day
  • Melbourne – 3 days
  • Adelaide – 3 days
  • Perth – 8 days
  • Hobart – 5 days

For all other locations on the East Coast of Australia, allow 5 days for delivery. Please note that for deliveries to Darwin and other remote locations delivery may take longer.

Please visit our shipping page for more information about shipping.


What is a wholesale order vs a retail order?

A retail order is considered any order of less than 20 items of an individual pack. You can order as many different products you like – but no more than 20 units of each product. We have set this limit to ensure we can supply your order. If you are seeking more than this amount, please contact us directly so we can ensure we have the product in stock and also discuss pricing and freight options.

As a processor we also supply bulk macadamia products. Depending upon the product, the pack size varies. For most kernel products it will be packed into 11.34kg (25 pound) boxes. All bulk orders are handled through our marketing company, Macadamia Marketing International. Click here to visit their website.


The website says “order quantity too large”. What does this mean?

This message appears when you have tried to add to your shopping cart more than 20 units of a product. If you wish to order more than 20 units of one product, please contact us directly and one of our friendly staff will assist you with your needs.


Can I roast macadamias myself?

Yes. It is essential to ensure that kernels are roasted SLOWLY and EVENLY. High temperatures and/or excessive time will darken kernel to unacceptable levels. It must be noted that macadamias will continue to cook until they are cooled. This may be for 10-20 minutes after they have been removed from the roaster. Roasted macadamias should not be placed into packaging until they have cooled to room temperature.

Suggestions for Dry Roasting

Continuous conveyor style roasters which include fan forced roasting chambers and cooling sections are routinely used for macadamias. Some processors also use tray ovens to roast smaller volumes or coated products that are fragile.

Roasting temperatures and time will vary depending on the size of kernel being roasted, the degree of colour and flavour required for the finished product and the individual oven being used. We recommend that you start with a shallow bed depth (1 or 2 layers of kernel) at 150 degrees C for 10 minutes followed by immediate cooling. If required, salting should be carried out during the cooling period, soon after the kernels have passed from the roasting chamber, to ensure adequate adherence.

Suggestions for Oil Roasting

There are many different oils you can use for roasting macadamias and the oil used will depend upon personal taste. Some popular oils are canola or cottonseed oil and of course macadamia oil! As for dry roasting, temperature of the oil bath and time for immersion of the kernel will vary depending on the desired level of roast and colour. Following the roasting process, excess oil should be removed from the nut surfaces. If required, salting should be carried out during the cooling period, soon after the kernel has been removed from the roaster or fryer, to ensure adequate adherence.


What Types of recipes can I use macadamias in?

Pop a handful into a tossed salad to give it a bit of crunch, add some macadamia paste to a stir-fry (a “satay” substitute) or pop some kernel into your favourite chocolate biscuit recipe. The way macadamias can be included in recipes is only limited by your imagination! Click on this link to the Australian Macadamia Society Recipe page to find a huge number of great recipe ideas.


What packaging types do you use?

We take great care in producing the finest macadamias in the world and use a range of packaging materials to ensure you receive the highest quality. Depending upon the product the way we pack your macadamias will change. For bulk cartons and 1kg packs we use a vacuum sealed nitrogen flushed system, but for our Macadams range we use a metalised polyester pack that is nitrogen flushed. For honey roasted macadamias we use a “pillow” packing system as the crystals on the outside of the kernel could puncture the pack if we tried to vacuum pack it. All of our packaging has been carefully selected to ensure the quality of our kernel is as fresh as the day it was packed!


What is the best way to store macadamias?

For unopened packs, we suggest you store them in a cool dry environment away from direct sunlight. Once opened, Macadamias are best stored in an airtight container, in a cool and dry environment. Your refrigerator is an ideal place to store your macadamias.


How long can I store macadamias?

All of our products have a best before date stamped on them, with the length of time dependent upon the type of product packed.

For opened packs, there are many factors that will affect how long you can store your product. For instance, the amount of air in an airtight container will affect the storage time. As a general rule, if you store your macadamias in an air-tight container in a cool, dry environment, away from direct sunlight you should consume the product within 6 weeks.


Are macadamia nuts fattening?

Even though macadamias have a high oil content, over 80% is the good monounsaturated fat which is very healthy and may even help reduce the risk of heart disease. Eaten in moderation with a balanced diet, macadamias are unlikely to contribute to weight gain. For more information see our Health and Nutrition page.


Are macadamias good for me?

Macadamias can provide a range of health benefits when a healthy handful (30g) is consumed each day as part of a healthy diet. Some of the possible benefits are they may lower your risk of heart disease, type 2 diabetes, oxidative stress and can assist in weight management. For more information see our health and nutrition page.


How long have you been in business?

MPC is the oldest processor of macadamias in Australia. Founded in 1983, over 30 years ago by a group of growers in a small tin shed, MPC has grown to be Australia’s largest processor of macadamias and has earned a reputation across the globe for producing the highest quality macadamias in the world. To this day the company is still 100% Australian grower owned.


Where are macadamias grown?

Macadamias are indigenous to Australia. They have many different names – Bush nuts, Queensland Bush Nut and Kindel Kindel to name a few. Over 25% of the world’s supply is grown in Australia with the remainder being grown in many countries around the world including Hawaii, South Africa, Kenya, Costa Rica, Guatemala, Brazil, Malawi and Zimbabwe.


What type of nut are macadamias?

The macadamia nut is a unique Australian native tree nut.

Commercial cultivation of macadamias in Australia began in earnest in the 1980’s.

Macadamias grow on trees that evolved over thousands of years on the east coast of Australia in rain forest environments. The trees are evergreen and can only survive in frost free regions of the world. A mature tree can grow to 15 metres high. The oldest trees in commercial producing are over 40 years old and still produce significant yields.


How are macadamias harvested?

The macadamias fall naturally to the ground when they are mature and are collected by mechanical harvesters that use spoked wheels (referred to as “finger wheels”), which roll over the nuts and pick them up.  Unlike other tree nuts, macadamia trees are not shaken to make them give up their crop.

For more information on how macadamias grow and are harvested, visit our macadamia farming page.


What size & type of packaging do macadamias come in?

We pack in various types of packaging subject to customer requirements and volume. Our standard retail packs are a 250gm resealable stand up pouch and 1kg nitrogen flushed vacuum sealed foil pouch. Our standard wholesale carton is 11.34kgs (25 lbs) and contains an inner nitrogen flushed vacuum sealed foil pouch. For smaller styles we pack a 10kg (22.04 lbs) export carton which also has a nitrogen flushed and vacuum sealed foil pouch.


Do you wholesale directly?

All of our wholesale sales are handled by our marketing company, Macadamia Marketing International MMI). Click here to visit their website and contact them.